Privacy Policy

Effective Date: Feb 5, 2025

SMAAG Solutions LLC (“SMAAG Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, request a consultation, download content, or otherwise communicate with us.

This policy is designed for a business-to-business consulting website hosted on Wix and addresses the categories Wix recommends covering, including information collected, use, disclosure, cookies, visitor choices, policy updates, and contact information.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, contact forms, consultation requests, email communications, event registrations, or other interactions, including:

Name
Business email address
Telephone number
Company or organization name
Job title or professional role
Services or topics of interest
Information included in your inquiry or message
Documents or other information you choose to submit

Please do not submit confidential, proprietary, regulated, financial, health-related, or other sensitive information through the website unless we have specifically requested and authorized it.

Information Collected Automatically

When you use the website, certain technical and usage information may be collected automatically, including:

Internet Protocol address
Browser and device type
Operating system
Pages visited and time spent on the website
Referring website or source
General geographic location derived from an Internet Protocol address
Cookie identifiers and website interaction information

This information may be collected through Wix, cookies, analytics tools, security technologies, and similar website services.

2. How We Use Information

We may use collected information to:

Respond to questions, consultation requests, and business inquiries
Evaluate potential consulting, advisory, training, or coaching engagements
Schedule meetings and prepare proposals
Provide requested information, resources, or communications
Maintain and improve our website, content, and services
Understand how visitors use the website
Protect the website against fraud, misuse, and security threats
Maintain appropriate business and communication records
Comply with legal, regulatory, contractual, and professional obligations
Send business updates or marketing communications when permitted by law or with your consent

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us directly.

3. How We Share Information

We do not sell personal information.

We may disclose information in limited circumstances to:

Website and Technology Providers

Our website is hosted on the Wix platform. Wix may process and store website visitor information to provide hosting, forms, security, analytics, and related platform services. Wix sites use essential cookies for functions such as security, stability, fraud detection, rendering, and platform operation; additional cookies may be used depending on the applications and integrations enabled on the website.

Business Service Providers

We may share information with trusted providers that support our operations, such as email, scheduling, analytics, information technology, document management, marketing, accounting, and professional advisory providers. These providers may use the information only to perform services on our behalf, subject to their contractual and legal obligations.

Legal and Compliance Purposes

We may disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, enforce our agreements, protect our rights or property, investigate suspected misconduct, or protect the safety of SMAAG Solutions, our clients, website visitors, or others.

Business Changes

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or other business transaction involving SMAAG Solutions. Any recipient would remain subject to applicable privacy obligations.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate securely, remember visitor preferences, understand website performance, and improve the visitor experience.

Cookies may include:

Essential cookies, which support website security, stability, and core functions
Performance and analytics cookies, which help us understand website traffic and usage
Functional cookies, which support optional website features and preferences
Marketing cookies, if marketing or advertising tools are enabled

Where required, visitors may accept or decline non-essential cookies through the website’s cookie banner. Browser settings may also allow visitors to block or delete cookies; however, disabling essential cookies may affect website functionality. Wix provides tools for displaying a cookie banner, managing consent, and responding to certain visitor data requests.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries and maintain business relationships
Evaluate and perform requested services
Maintain business, contractual, and communication records
Resolve disputes and enforce agreements
Comply with applicable legal, tax, accounting, regulatory, or professional obligations

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email transmission, online platform, or data-storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting information online.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request that we:

Confirm whether we hold personal information about you
Provide access to certain personal information
Correct inaccurate or incomplete information
Delete certain personal information
Restrict or object to certain processing
Provide a portable copy of certain information
Withdraw consent when processing is based on consent
Opt out of certain marketing communications
Opt out of the sale or sharing of personal information, where applicable

SMAAG Solutions does not sell personal information. To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing the request.

Wix provides site owners with tools that may assist in retrieving or deleting visitor data and maintaining cookie-consent records.

8. Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond consistently to them.

You may manage cookie preferences through the website’s cookie banner and your browser settings.

9. Third-Party Websites and Services

The website may contain links to third-party websites, platforms, resources, or social-media services. SMAAG Solutions does not control and is not responsible for the privacy, security, content, or data-handling practices of those third parties.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

10. International Visitors

SMAAG Solutions is based in Pennsylvania, United States. Information collected through the website may be processed or stored in the United States or other countries in which our website platform and service providers operate.

Privacy protections in those locations may differ from those in your country. Where required, we will process personal information using an appropriate legal basis and applicable safeguards.

11. Children’s Privacy

This website is intended for businesses and professionals and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through the website, please contact us so that we can review and, where appropriate, delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through an additional website notice when appropriate.

13. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be submitted through the Contact Us page or directed to:

SMAAG Solutions LLC
Pennsylvania, United States
Email: info@smaagsolutions.com